This privacy statement applies to all of Genesis Youth Trust (or a person acting on behalf of GYT). It aims to clarify how we collect, use, store, disclose, update, and destroy individual's personal information in New Zealand.
 

We respect the confidentiality of our clients' personal information and take privacy seriously. We set out in this privacy statement:

• Types of personal information we collect

• How we collect information

• How we use personal information

• Who we share personal information with 

• How to request access to your personal information 

• How to request correction of your personal information 

• How to make a complaint

• How we treat other information we collect that is not personal information
   

Genesis Youth Trust may collect, use, and disclose personal information relating to its clients to provide its services and information relating to contractors, suppliers, and employees in the performance of its business activities.

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Genesis Youth Trust manages personal information we collect in a fair and transparent manner. We appreciate the sensitive nature of personal information and place a high importance in managing information in accordance with relevant legislation, particularly the Health Information Privacy Code 2020, the Privacy Act 2020, other relevant legislation, and the Information Privacy Principles in relation to the collection, storage, use and disclosure of records containing individuals' personal Information.
 

 

Definitions

Personal Information means information about an identifiable individual. 

 

Collection of personal information

• Genesis Youth Trust may collect personal information for a lawful purpose related to its function or activity.

• A person/agency that collects Personal Information on behalf of Genesis Youth Trust must comply with this statement. 

• Collecting personal information allows us to confirm the identity of our clients and the people we communicate with for business. This information allows our clients to securely access our services with ease and communicate with us about their needs. Types of personal information we collect The type of personal information collected will likely vary depending on the business purpose, activity, funding type and/or services for which you are engaged with Genesis Youth Trust.
   

We only collect information required for us to perform one or more of our functions or activities, as outlined in Collection of Personal Information above. Personal information collected by us may include:

• Contact information – name, date of birth, address, email address, telephone numbers, next of kin/emergency information, membership details.  

• Unique identifiers – an identifier assigned to an individual by another agency such as NHI numbers, employee numbers etc.

• Employment information – employment history, work performance. 

• Sensitive information (health and medical history) necessary for the safe and effective delivery of health care. 

• Information to assist with management of client and business relationships.

 

How we collect information

Personal information will be collected from the individual it relates to and in compliance with the Privacy Act and Health Information Privacy Code 2020. An exception would be where you (the individual) have provided authority/consent to collect the information from someone else.

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How we collect personal information will vary depending on the business purpose, activity, funding type and/or services for which you are engaged with Genesis Youth Trust. Personal information may be collected through the following means: 

• Self - referral

• Police referral

• Oranga Tamariki referral

• When you enquire about a service through our website 

• When you send an email or enquiry to us
   

We may also collect information about you from another source if:

• You have given authority for us to collect your information from another source; or 

• You have given consent/authority to another source to share the information with us, e.g., as part of your rehabilitation or pre-employment assessment; or

• The information will not be used in a form that identifies you; or 

• The Privacy Commissioner has authorised the collection of information in this manner. 
   

In addition to collecting and storing necessary information to communicate with our clients about their concerns, Genesis Youth Trust also stores names, addresses and contact details of contractors, suppliers, employees, and other parties we interact with related to business activities. The same privacy statement applies to this information.

 

Personal Information can also be collected automatically

When you visit our websites or use our services, some information about you is automatically collected. For example, to improve our websites usefulness, our servers may collect your browser type, operating system, Internet Protocol (IP) address, domain name, and/ a date/time stamp for your visit. Some of this information is also collected using cookies and similar technologies including Google Analytics. The Google website provides more information about how cookies operate and how Google uses your data and how you can opt out. We recommend you accept the use of cookies, if you reject or erase the cookies, some of our services may not function properly or be fully available. See further information here.

 

How we use personal information

Personal information is used to confirm your identity, assist in the safe provision of services, and is intended to satisfy our contractual, professional and legal obligations. Personal information may be used under the following conditions: 

• For the safe and complete delivery of services related to your care.

• In the performance of GYT’s business activities.

• When you provide an email address to enquire about a service, the email address you provide will be retained and may be used by the company to contact you regarding services related to your enquiry or completed online form.

• When you provide a phone number to enquire about a service, the phone number you provide will be retained and may be used by Genesis Youth Trust to contact you regarding services related to your enquiry or completed online form. 

• When you enquire about a service, the email address or phone number you provide may be used to inform you of updates to a service you used or showed interest in or may reasonably have interest in. 

• When you register for one of our services, you may be subscribed to our mailing list for relevant communication regarding your service, updates that may affect you, and related services. You can unsubscribe from our mailing lists at any time from the links at the bottom of our emails or by contacting us to directly.

• We also collect, use and store personal information to enable us to; 

• Comply with various contractual, professional, and legal obligations.

• Assess and manage risk to the health, safety and wellness of our workers, customers, and wider community.

• We also collect your personal information to enable the provision of confidential and de-identified reporting in relation to organisational trends and overall performance. All reasonable steps will be taken by us to ensure that this information does not allow for the identification of any persons.

 

Who we will share or disclose personal information with

Genesis Youth Trust will only share personal information if we are using it for the reason we collected it, if you’ve given your authorisation, or where there is other legal or compliance reasons.  We will only disclose your personal information where we reasonably believe one of the following applies:

• The disclosure is in connection with, or directly related to, one of the purposes for which it was obtained.

• The disclosure is to you or authorised by you.

• The information is to be used in a form in which you are not identified.

• The disclosure is necessary for court proceedings.

• The disclosure is required or authorised by law.

• The information was obtained from a public source.

• We reasonably believe that the disclosure is necessary to prevent or lessen a serious and/or imminent threat to the public or any person.

• The disclosure is authorised and conducted in accordance with the guidelines approved by the Privacy Commissioner.

• Examples of disclosures of personal information (depending on the services under which you are engaged or enrolled) may include disclosures to: 

• Your authorised health practitioners

• Government partners (such as MSD, OT, NZ Police) in relation to carrying out the service you've requested and take actions connected to the purpose of collection
   

We may de-identify personal information we have collected for use and disclosure to organisations outside of Genesis Youth Trust for the purposes of analysing our service quality and timeliness, marketing and compilation or analysis of statistics comprised of, or related to the information you provide us. De-identified information may also be used internally for business analysis and educational purposes. We will not disclose personal information we have collected to a party outside of New Zealand unless we have taken steps to confirm they will comply with a standard equal of protection regarding personal information that is equal to that offered under New Zealand legislation. 

 

How we keep your personal information safe and secure

Genesis Youth Trust will take all reasonable steps to ensure that data is secure and will maintain generally accepted standards of technology and operational security to protect Personal Information from loss, misuse, alteration, or destruction. Any person acting on behalf of Genesis Youth Trust will not transfer Personal Information to an individual without first establishing the identity of the recipient using a personal identifier and/or cross check. 
 

All personal information is stored securely in specialised software in the cloud or in a secure server environment. Information is only accessed by authorised persons for the purposes related to the services provided or anonymised reporting. 

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Genesis Youth Trust will take reasonable steps to destroy or permanently de-identify personal information (such as a job applicant's resume) if it is no longer needed. Genesis Youth Trust comply with all legislations that mandate certain time periods that we must hold your information for. 

 

How to request access to your personal information

If Genesis Youth Trust holds Personal Information about you, we will comply with legislative obligations to let you know what information we have on record.
 

You can request access or change of your personal information or someone else’s personal information (as long as you have the correct authority). You can contact us to request access or alteration by:

• Phoning us on 09 275 0598

• Emailing us on privacy@genesis.org.nz
   

We must be able to verify your identity to be able to provide you access to your information. 

• In limited situations, a request for access may be denied or restricted access given. We will provide reasons in writing for any refusal or limitation of access with information on how to complain. Grounds for refusal could include:

• Where providing access will pose a serious threat to life or health of any individual or pose an unreasonable impact on the privacy or an individual;

• your request for access is frivolous or vexatious;

• where the information relates to existing legal proceedings between Genesis Youth Trust and you, and the information would not be discoverable in the process of those legal proceedings;

• where providing access would be unlawful, may prejudice an investigation of possible unlawful activity, may prejudice enforcement of laws, or denying access is specifically authorised by law.